Question 1

What is a financial operating system (OS) for DME providers?

Accepted Answer

A financial OS is an end-to-end platform that manages the entire referral-to-cash lifecycle in one place. Instead of stitching together siloed tools (fax parsing, insurance verification, billing software), it acts as a single source of truth: every referral, pre-authorization, coverage check, proof-of-delivery, and claim lives in one system, actionable in real time. This reduces denials, accelerates payment cycles, and ensures cash certainty.

Question 2

How is a Financial OS different from an EHR?

Accepted Answer

An EHR (Electronic Health Record) is designed to store and manage clinical data — patient charts, medical histories, prescriptions, and care notes. A Financial OS, by contrast, is built to manage financial and operational data — referrals, insurance checks, order clearance, claims, and payments. It's the system of record for healthcare commerce. A true financial OS ensures providers are 'clear to ship' in hours and 'clear to cash' in days.

Question 3

Why do DME providers need a financial OS now?

Accepted Answer

Margins are shrinking, payor complexity is increasing, and manual processes are no longer sustainable. With a financial OS, providers gain faster starts-of-care, fewer denials, and predictable cash flow — essential advantages as competitive bidding returns and margin compression accelerates.

Question 4

What outcomes can DME providers expect from adopting a financial OS?

Accepted Answer

Providers using Ashvin's financial OS have seen: 77% improvement in first-time denial rates, 33% increase in FTE efficiency, same-day device setup for patients (vs. 7–10 days), and cash in days instead of weeks.

Question 5

Is it really possible to bring AI into my organization in 2 weeks?

Accepted Answer

Absolutely! Ashvin AI goes live within two weeks with no lengthy implementation cycles. Start seeing value immediately with our outcome-driven platform.